Good morning,

I just reinstalled v3_38, rebooted and cruised around task manager because

When I clicked on my DB  file nothing happened. When I click on the program icon and also the name in Start, happens. Almost. If I have task manager open, I can see that it's starting but then it disappears off task manager.

I expected AMN to power up to the .ddb file.  I'd had it open at home on my machine there, but here at the office, suddenly, nothing I do brings up the software.  Task manager shows it comes up and it's enabled at startup but then it goes off.  I don't know how to read the AMN log files to troubleshoot.

It's updated via dropbox, shows that the ddb file is updated. This has always worked in the past.

Is there some setting I can change to make it work today?? 

Suddenly, on the office machine, when I click the icon or the ddb file it appears to do nothing. I opened task Manager and can see that it starts running but then it quits and never arrives on my screen. I did not touch a setting...

Sooo I just reinstalled v3_38, rebooted and watched Task Manager. Same thing. AMN Starts up but then shuts down.

It works perfectly on my home machine.

please help!

Look for file named allmynotes.log, it should contain extended information on what's going on.

I can't get into the program to deal with the skin or a language error. I don't know what to do with these errors. Will search forum and FAQ

Saralou

-------------------------------------------------

Log shows 2 errors

13] Error: Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian_Slang.lng has no FileDescription= tag

Info: Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian_Slang.lng found, but it is incompatible with current application version. Skipped.

and

Init: Loading skin Holy Crown - Green Sea...

Search for skins finished. 26 skins found.

Loading skin (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green Sea)...

Warning: Cannot get skin config file value FontColorBtnNormal (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from �诿�菿ˁ趉ﴠ�開ﻤ�警昂薉ﺤ�薃ﻤ�昂붃ﺤ�甀诟�⯿₍�퇿觹ࢍ�棿ꧬ›趍ﳬ�蓨觿ᲅ�诿Ვ�觿ᢕ�웿ﱅ謜ᢅ�僿鮩贀凿菿ೄ薉ﴔ�開ﴔ�閉ﴐ�䗆᷼鮩謀ႅ�僿趍ﳴ�蝹￶쒃褌ಅ�诿ಕ�觿•�웿ﱅ謞ࢅ�僿趍ﳸ�赑盨觿҅�诿ҕ�觿ﲕ웿ﱅ謟…�僿趋ﳼ�懶￶쒃蠈喅�웿ﱅ贞⌅￷䗆᷼趍ﳴ�웿ﱅ贜⋧￷䗆᯼趍ﳬ��웿ﱅ贚⋉￷䗆᧼趍ﳤ�뫨웿ﱅ贏⊫￷똏喕�藿࿒犄謀౅赐炍�ṭ￷䗆⃼鮩贀ꢍᘩ￷薉ﳜ�趋ﳜ�趉ﳘ�䗆⇼開ﳘ�桒꧴›薍ﲬ�￶쒃褌풅诿풍觿킍웿ﱅ栢ꧤ›開ﳐ�赒낅僿嫨菿ೄ薉ﳌ�趋ﳌ�趉ﳈ�䗆⏼趋ﳈ�ۨ觿�诿�菿˂閉ﳄ�薋ﻠ�警昈趉ﺢ�薃ﻠ�昂붃ﺢ�甀诟�⯿쒕퇿觺삕诿삅僿趍ﲴ�赑粍�薉ﲼ�開ﲼ�閉ﲸ�䗆⓼薋ﲸ�赐軨웿ﱅ责뒍⅟￷䗆⋼趍ﲰ�僨웿ﱅ贡겍⅁￷䗆⃼趍ﲨ�㋨棿뵴—趍ｰ�˨棿ꦤ›趍ｰ�棿ꦬ›趍ｰ�棿ꦰ›趍ｰ�틨棿ꦼ›趍ｰ�싨棿꧌›趍ｰ�단棿꧘›趍ｰ�ꋨ棿뵰—趍ｰ�鋨诿冋茐ﻢ䖋觬ၐ䶍ቫ￷䶋ቡ￷࿳옪࿳쁚鋨ⵐ夏黭Ⰿ駀䶋觬㱁冉赀㓨菿࿸楼ݪ䶍壕￷뜏菐䟺坵ɪ薍ﲜ�赐㳨觿ꒅ诿꒍觿ꂍ웿ﱅ謥쑕쪃褂쑕ⱨ鮪謀ꂅ僿ﵬ菿ࣄ똏藈痉윌�ÿ instead

Warning: Cannot get skin config file value FontColorBtnPressed (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from �诿�菿ˁ趉ﴠ�開ﻤ�警昂薉ﺤ�薃ﻤ�昂붃ﺤ�甀诟�⯿₍�퇿觹ࢍ�棿ꧬ›趍ﳬ�蓨觿ᲅ�诿Ვ�觿ᢕ�웿ﱅ謜ᢅ�僿鮩贀凿菿ೄ薉ﴔ�開ﴔ�閉ﴐ�䗆᷼鮩謀ႅ�僿趍ﳴ�蝹￶쒃褌ಅ�诿ಕ�觿•�웿ﱅ謞ࢅ�僿趍ﳸ�赑盨觿҅�诿ҕ�觿ﲕ웿ﱅ謟…�僿趋ﳼ�懶￶쒃蠈喅�웿ﱅ贞⌅￷䗆᷼趍ﳴ�웿ﱅ贜⋧￷䗆᯼趍ﳬ��웿ﱅ贚⋉￷䗆᧼趍ﳤ�뫨웿ﱅ贏⊫￷똏喕�藿࿒犄謀౅赐炍�ṭ￷䗆⃼鮩贀ꢍᘩ￷薉ﳜ�趋ﳜ�趉ﳘ�䗆⇼開ﳘ�桒꧴›薍ﲬ�￶쒃褌풅诿풍觿킍웿ﱅ栢ꧤ›開ﳐ�赒낅僿嫨菿ೄ薉ﳌ�趋ﳌ�趉ﳈ�䗆⏼趋ﳈ�ۨ觿�诿�菿˂閉ﳄ�薋ﻠ�警昈趉ﺢ�薃ﻠ�昂붃ﺢ�甀诟�⯿쒕퇿觺삕诿삅僿趍ﲴ�赑粍�薉ﲼ�開ﲼ�閉ﲸ�䗆⓼薋ﲸ�赐軨웿ﱅ责뒍⅟￷䗆⋼趍ﲰ�僨웿ﱅ贡겍⅁￷䗆⃼趍ﲨ�㋨棿뵴—趍ｰ�˨棿ꦤ›趍ｰ�棿ꦬ›趍ｰ�棿ꦰ›趍ｰ�틨棿ꦼ›趍ｰ�싨棿꧌›趍ｰ�단棿꧘›趍ｰ�ꋨ棿뵰—趍ｰ�鋨诿冋茐ﻢ䖋觬ၐ䶍ቫ￷䶋ቡ￷࿳옪࿳쁚鋨ⵐ夏黭Ⰿ駀䶋觬㱁冉赀㓨菿࿸楼ݪ䶍壕￷뜏菐䟺坵ɪ薍ﲜ�赐㳨觿ꒅ诿꒍觿ꂍ웿ﱅ謥쑕쪃褂쑕ⱨ鮪謀ꂅ僿ﵬ菿ࣄ똏藈痉윌�ÿ instead

Warning: Cannot get skin config file value FontColorBtnHighlighted (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from �诿�菿ˁ趉ﴠ�開ﻤ�警昂薉ﺤ�薃ﻤ�昂붃ﺤ�甀诟�⯿₍�퇿觹ࢍ�棿ꧬ›趍ﳬ�蓨觿ᲅ�诿Ვ�觿ᢕ�웿ﱅ謜ᢅ�僿鮩贀凿菿ೄ薉ﴔ�開ﴔ�閉ﴐ�䗆᷼鮩謀ႅ�僿趍ﳴ�蝹￶쒃褌ಅ�诿ಕ�觿•�웿ﱅ謞ࢅ�僿趍ﳸ�赑盨觿҅�诿ҕ�觿ﲕ웿ﱅ謟…�僿趋ﳼ�懶￶쒃蠈喅�웿ﱅ贞⌅￷䗆᷼趍ﳴ�웿ﱅ贜⋧￷䗆᯼趍ﳬ��웿ﱅ贚⋉￷䗆᧼趍ﳤ�뫨웿ﱅ贏⊫￷똏喕�藿࿒犄謀౅赐炍�ṭ￷䗆⃼鮩贀ꢍᘩ￷薉ﳜ�趋ﳜ�趉ﳘ�䗆⇼開ﳘ�桒꧴›薍ﲬ�￶쒃褌풅诿풍觿킍웿ﱅ栢ꧤ›開ﳐ�赒낅僿嫨菿ೄ薉ﳌ�趋ﳌ�趉ﳈ�䗆⏼趋ﳈ�ۨ觿�诿�菿˂閉ﳄ�薋ﻠ�警昈趉ﺢ�薃ﻠ�昂붃ﺢ�甀诟�⯿쒕퇿觺삕诿삅僿趍ﲴ�赑粍�薉ﲼ�開ﲼ�閉ﲸ�䗆⓼薋ﲸ�赐軨웿ﱅ责뒍⅟￷䗆⋼趍ﲰ�僨웿ﱅ贡겍⅁￷䗆⃼趍ﲨ�㋨棿뵴—趍ｰ�˨棿ꦤ›趍ｰ�棿ꦬ›趍ｰ�棿ꦰ›趍ｰ�틨棿ꦼ›趍ｰ�싨棿꧌›趍ｰ�단棿꧘›趍ｰ�ꋨ棿뵰—趍ｰ�鋨诿冋茐ﻢ䖋觬ၐ䶍ቫ￷䶋ቡ￷࿳옪࿳쁚鋨ⵐ夏黭Ⰿ駀䶋觬㱁冉赀㓨菿࿸楼ݪ䶍壕￷뜏菐䟺坵ɪ薍ﲜ�赐㳨觿ꒅ诿꒍觿ꂍ웿ﱅ謥쑕쪃褂쑕ⱨ鮪謀ꂅ僿ﵬ菿ࣄ똏藈痉윌�ÿ instead

-----------------------------Full log for today.

++++++++++++++++++++++ Application started at 01\20\2021 - 10:58:55 AM

Init: Starting app initialization...

Init: Loading app preferences...

Loading preferences from file C:\Users\Owner\Documents\AllMyNotes\AllMyNotes.cnfg

Error: Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian_Slang.lng has no FileDescription= tag

Info: Language module C:\Program Files\AllMyNotes Organizer\Languages\Russian_Slang.lng found, but it is incompatible with current application version. Skipped.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Serbian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Mainland.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Simplified_Chinese_Taiwan.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Slovak.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Slovenian.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Spanish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Swedish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Traditional_Chinese.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Turkish.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Ukrainian.lng found.

Search for language modules finished. 38 language modules found.

LNG CP1

LNG CP2

Init: Loading skin Holy Crown - Green Sea...

Search for skins finished. 26 skins found.

Loading skin (name: C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Green Sea)...

Warning: Cannot get skin config file value FontColorBtnNormal (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from..... instead

Warning: Cannot get skin config file value FontColorBtnPressed (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from....... instead

Warning: Cannot get skin config file value FontColorBtnHighlighted (skin file name - C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from...... instead

Init: Loading data ...

Win version info: Platform 2 ver 10.0 (Build 19041)

Info: Loading preferences complete

Application version: 3.38 (build 959) (build 959)

Win version info: Platform 2 ver 10.0 (Build 19041)

System version: Win10 AMD64 (Build 19041) (10)

Total RAM: 2.00Gb, free RAM: 2.00Gb

CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz

Uniscribe status: loaded

This app architecture: 32-bit

Init: Loading language...

LNG CP0

Starting search for language modules installed...

Language module C:\Program Files\AllMyNotes Organizer\Languages\Amharic.lng found.

Language module C:\Program Files\AllMyNotes Organizer\Languages\Arabic.lng found.

Uninstalled 3.38 entirely

Copied log and cnfg files from the machine at home on which it works

Downloaded and installed 3.39

It worked perfectly.

Saved as and shut it down

Clicked on filename and again, it opened perfectly.

No idea what the problem was but :D it seems to be fine!!

(yes, I did look at the log files but could not tell what to do about the error.)

It looks like file content of C:\Program Files\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini got filled with garbage. But it's not AllMyNotes - it doesn't saves to this file, only loads it. Perhaps it was some sort of disk error. Anyway, glad to know the reinstallation fixed the problem, I believe it will not happen anymore :)

I'm afraid, its a AMN 3.38/.39 strange "issue"(?), because log is filled with these errors as show bellow. This instance occurs on two different computers, one of them, has the same problem with running as OP (AMN suddenly doesn't open after close), re-installation helps, but nevertheless, something is not right there. I'm using Win10 x64/20h2.

Loading skin (name: C:\Program Files (x86)\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Stormy Blue)...

Warning: Cannot get skin config file value FontColorBtnNormal (skin file name - C:\Program Files (x86)\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from 曀蒉긤(贀⑄栐ᑏ instead

Warning: Cannot get skin config file value FontColorBtnPressed (skin file name - C:\Program Files (x86)\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from 曀蒉긤(贀⑄栐ᑏ instead

Warning: Cannot get skin config file value FontColorBtnHighlighted (skin file name - C:\Program Files (x86)\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini), reverting to default value from 曀蒉긤(贀⑄栐ᑏ instead

Unknown exception occured on formating following log line:

Warning: Cannot get skin config file value %s (skin file name - %s), reverting to default value from %s instead

Loading project-specific skin settings (name: C:\Program Files (x86)\AllMyNotes Organizer\Skins\Holy Crown\SkinInfo.ini, theme: Holy Crown - Stormy Blue)...

and there is a crash log from windows event viewer:

Fault bucket 1800286988925529724, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: AllMyNotes.exe

P2: 3.39.0.964

P3: 600813f2

P4: StackHash_c0ec

P5: 0.0.0.0

P6: 00000000

P7: c00001a5

P8: PCH_3C_FROM_ntdll+0x00071CAC

P9:

P10:

Faulting application name: AllMyNotes.exe, version: 3.39.0.964, time stamp: 0x600813f2

Faulting module name: AllMyNotes.exe, version: 3.39.0.964, time stamp: 0x600813f2

Exception code: 0xc0000005

Fault offset: 0x0033e060

Faulting process ID: 0x604

Faulting application start time: 0x01d70aff4449f387

Faulting application path: C:\Program Files (x86)\AllMyNotes Organizer\AllMyNotes.exe

Faulting module path: C:\Program Files (x86)\AllMyNotes Organizer\AllMyNotes.exe

Report ID: 30648537-0501-4a1b-81da-4e11d544a535

Faulting package full name:

Faulting package-relative application ID:

"ZebC" wrote:I'm afraid, its a AMN 3.38/.39 strange "issue"(?), because log is filled with these errors as show bellow. This instance occurs on two different computers, one of them, has the same problem with running as OP (AMN suddenly doesn't open after close), re-installation helps, but nevertheless...

Same problem here, 3.38 will not open.

I tried a few backup databases, tried deleting the ini file - no joy

The last time I used it was 10 days ago

Between then and now this windows update was done (no idea if it is relevant)

KB4023057: Update for Windows 10 Update Service components

Allmynotes is giving a windows event 1000 error

Faulting application name: AllMyNotes.exe, version: 3.38.0.959, time stamp: 0x5fca0703

Faulting module name: AllMyNotes.exe, version: 3.38.0.959, time stamp: 0x5fca0703

Exception code: 0xc0000005

Fault offset: 0x0033dc8e

Faulting process ID: 0x1784

Faulting application start time: 0x01d70d06f322cb00

Faulting application path: C:\Program Files (x86)\AllMyNotes Organizer\AllMyNotes.exe

I have downloaded and installed 3.39 and all is now working OK

"njwamn" wrote:Same problem here, 3.38 will not open.

...

The last time I used it was 10 days ago

...

Between then and now this windows update was done (no idea if it is relevant)

...

I have downloaded and installed 3.39 and all is now working OK

I made an account to comment on this. I've been experiencing this problem, or a similar one, for a few months, intermittently.

AMNO is set to start on boot, so when I log in I'm usually presented with it prompting me to enter my password for my notes file. However, many times it didn't open, and rather a screen informing there was an error opening it appeared. I clicked OK, then after a few seconds the same window appeared. I clicked OK again, and it didn't come back. However, trying to open AMNO manually triggered the same error window. So the only way to run it was to reboot the machine, sometimes twice.

I noticed two things:

The first is that, when this happens, the executable C:\Program Files (x86)\AllMyNotes Organizer\AllMyNotes.exe becomes undeletable. Trying to delete it, even on a Windows Explorer with Administrator rights, causes Windows to inform the file cannot be deleted because it's in use by AllMyNotes.exe, even though I can see in Task Manager that no AllMyNotes.exe process is running. This is weird, to say the least.

The second thing I noticed were those strange random noises in allmynotes.log mentioned above. Pages upon pages of weird characters.

So, I don't think this is an error related to any specific Windows update, but something else.

Maybe AMNO is opening skin files in read-and-write mode, rather than in read-only mode, and some runaway routine is causing the "write" operation to happen when it shouldn't? Or maybe it isn't failing back into a graceful state when it cannot read a faulty skin, and is dumping random contents read from a pointer that should be pointing to a string but ends up pointing to some other memory location? Maybe both things, as in, it's corrupting the skin config file, and then writing down a corrupted log? Or maybe the log file isn't being closed properly upon crash, so Windows believe the full sector/cluster belongs to the file, and is showing the random contents that was in that disk sector? Or something else altogether?

I'm attaching two screenshots. The first shows the beginning of one such string of random noise. The second shows normal logging resuming after I uninstalled AMNO, rebooted, manually deleted the AllMyNotes.exe file which the uninstaller couldn't delete, then reinstalled it and ran it again. I'm not sending the full log file because that random noise might not be truly random and contain sensitive information, so I think it better not to send it in full. But I can say it's four or five pages of the random characters until normal logging resumes.

I think it'd be a good idea to add some extra sanity checks on the skin reading and log writing routines. Whatever the problem is, it seems to happen in the space between trying to read a skin, failing, and writing a log about the failure. Maybe that'll help figure out the true cause.

I hope this helps!

An update. Yesterday I completely uninstalled AMNO, and used it normally, so that all of its files, skin included, were fresh. At night I turned my computer down. Now I turned my computer on, and the error happened again. There was no Windows update in between.

The attachments show additional details:

Thank you for all the logs/screen/details. It looks the log file shows where the issue is. We'll look in to it on this week, and, hopefully, fix it.

You're welcome. :-)